Whistleblowing Toolkit Accident Prevention Exploring preventative and reactive strategies

Exploring preventative and reactive strategies

given their specific condition

risk assessments

Special Report Pain Management

with employees feeling ‘picked on’ or being asked to do the impossible

Whistleblowing Toolkit Accident Prevention Exploring preventative and reactive strategiesEvery day in the UK, more than 7 complaints are made about adult social care to the Local Government Ombudsman (LGO) alone. How bad would you feel if you discovered that a member of your staff or a family member had gone straight to the LGO or the CQC without raising their concern with you first? Inside you'll find 14 documents and 2 special reports: A Complaints Action Plan Template. Comments and Complaints Policy and Procedure Document.